Prerequisites and firewall rules

The following prerequisites apply for Apptimized products and solutions: 

1. Browsers:  

  • Google Chrome with version 75.0 and above  
  • Mozilla Firefox with version 60.0 and above  
  • Apple Safari with version 12.0 and above  
  • Microsoft Edge with version 83 and above 

2. Enabled Java-script in browser

3. Endpoint PC or VM with access to the 80 and 443 port of app.apptimized.com host

4. Firewall white list:  

Component

Description 

https://app.apptimized.com/  Address for access to Apptimized Portal 
wss://rdp-gw-v2.apptimized.com 

Address for working with RDP connections in Apptimized Portal 

Granting permissions to communicate via WebSocket SSL protocol is needed 

https://auth.apptimized.com/

Address for single sign-on 

https://admin.apptimized.com/

Address for manage organization configurations

https://apptimizedportalshare.file.core.windows.net
Address for download files from Apptimized Portal 
https://screenshots.api.apptimized.technology  Address for screenshots storage 

https://docs.apptimized.com/ 

Address for Apptimized user documentation 

*.chatlio.com 

Address for access to support chat widget 

*.swarm.apptimized.com 

Address for Apptimized Portal virtualization service. 
Granting privileges on wildcards subdomains is needed. 

Granting permissions to connect via RDP protocol is needed 

The standard account credentials on Apptimized VMs are: 

Login Password
apptimized apptimized
administrator apptimized