Prerequisites and firewall rules

The following prerequisites apply for Apptimized products and solutions: 

1. Browsers:  

  • Google Chrome with version 75.0 and above  
  • Mozilla Firefox with version 60.0 and above  
  • Apple Safari with version 12.0 and above  
  • Microsoft Edge with version 83 and above 

2. Enabled Java-script in browser

3. Endpoint PC or VM with access to the 80 and 443 port of host

4. Firewall white list:  


Description  Address for access to Apptimized Portal 

Address for working with RDP connections in Apptimized Portal 

Granting permissions to communicate via WebSocket SSL protocol is needed

Address for single sign-on

Address for manage organization configurations
Address for download files from Apptimized Portal  Address for screenshots storage 

Address for Apptimized user documentation 


Address for access to support chat widget 


Address for Apptimized Portal virtualization service. 
Granting privileges on wildcards subdomains is needed. 

Granting permissions to connect via RDP protocol is needed 

The standard account credentials on Apptimized VMs are: 

Login Password
apptimized apptimized
administrator apptimized