Skip to main content

Prerequisites and firewall rules

The following prerequisites apply for Apptimized products and solutions: 

Rule Description Apptimized Platform Apptimized SafeBox
Browsers
Google Chrome Updated to 75.0 version or above checkbox_2.png checkbox_2.png
Mozilla Firefox Updated to version 60.0 or above checkbox_2.png checkbox_2.png
Apple Safari Updated to version 12.0 or above checkbox_2.png checkbox_2.png
Microsoft Edge Updated to version 83 or above checkbox_2.png checkbox_2.png
JavaScript in browsers Must be enabled checkbox_2.png checkbox_2.png
Endpoint PC or VM with access to 80 and 443 ports of  app.apptimized.com box.apptimized.com
Firewall white list:
https://app.apptimized.com Address for access to Apptimized Portal checkbox_2.png  
https://box.apptimized.com Address for access to Apptimized SafeBox   checkbox_2.png
wss://rdp-gw-v2.apptimized.com Address for working with RDP connections in Apptimized Platform & Apptimized SafeBox
Granting permissions to communicate via WebSocket SSL protocol is needed		 checkbox_2.png checkbox_2.png
https://auth.apptimized.com Address for single sign-on checkbox_2.png checkbox_2.png
https://admin.apptimized.com Address for manage organization configuration checkbox_2.png checkbox_2.png
https://apptimizedportalshare.file.core.windows.net Address for download files from Apptimized Portal checkbox_2.png  
https://screenshots.api.apptimized.technology Address for screenshots storage checkbox_2.png  
https://docs.apptimized.com Address for Apptimized user documentation checkbox_2.png checkbox_2.png
*.chatlio.com Address for access to support chat widget checkbox_2.png checkbox_2.png
*.swarm.apptimized.com Address for Apptimized Portal virtualization service
Granting privileges on wildcards subdomains is needed
Granting permissions to connect via RDP protocol is needed		 checkbox_2.png checkbox_2.png

 

 

 

1. Browsers:  

  • Google Chrome with version 75.0 and above  
  • Mozilla Firefox with version 60.0 and above  
  • Apple Safari with version 12.0 and above  
  • Microsoft Edge with version 83 and above 

2. Enabled Java-script in browser

3. Endpoint PC or VM with access to the 80 and 443 port of app.apptimized.com host

4. Firewall white list:  

Component

Description 

https://app.apptimized.com/ Address for access to Apptimized Portal 
wss://rdp-gw-v2.apptimized.com 

Address for working with RDP connections in Apptimized Portal 

Granting permissions to communicate via WebSocket SSL protocol is needed 

https://auth.apptimized.com/

Address for single sign-on 

https://admin.apptimized.com/

Address for manage organization configurations

https://apptimizedportalshare.file.core.windows.net
Address for download files from Apptimized Portal 
https://screenshots.api.apptimized.technology Address for screenshots storage 

https://docs.apptimized.com/ 

Address for Apptimized user documentation 

*.chatlio.com 

Address for access to support chat widget 

*.swarm.apptimized.com 

Address for Apptimized Portal virtualization service. 
Granting privileges on wildcards subdomains is needed. 

Granting permissions to connect via RDP protocol is needed 

The standard account credentials on for Apptimized Platform on Apptimized VMs are: 

Login Password
apptimized apptimized
administrator apptimized
Back to top