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Prerequisites and firewall rules

The following prerequisites apply for Apptimized products and solutions: 

RuleDescriptionApptimized PlatformApptimized SafeBox
Browsers
Google ChromeUpdated to 75.0 version or abovecheckbox_2.pngcheckbox_2.png
Mozilla FirefoxUpdated to version 60.0 or abovecheckbox_2.pngcheckbox_2.png
Apple SafariUpdated to version 12.0 or abovecheckbox_2.pngcheckbox_2.png
Microsoft EdgeUpdated to version 83 or abovecheckbox_2.pngcheckbox_2.png
JavaScript in browsersMust be enabledcheckbox_2.pngcheckbox_2.png
Endpoint PC or VM with access to80 and 443 ports of app.apptimized.combox.apptimized.com
Firewall white list:
https://app.apptimized.comAddress for access to Apptimized Portalcheckbox_2.png 
https://box.apptimized.comAddress for access to Apptimized SafeBox checkbox_2.png
wss://rdp-gw-v2.apptimized.comAddress for working with RDP connections in Apptimized Platform & Apptimized SafeBox
Granting permissions to communicate via WebSocket SSL protocol is needed		checkbox_2.pngcheckbox_2.png
https://auth.apptimized.comAddress for single sign-oncheckbox_2.pngcheckbox_2.png
https://admin.apptimized.comAddress for manage organization configurationcheckbox_2.pngcheckbox_2.png
https://apptimizedportalshare.file.core.windows.netAddress for download files from Apptimized Portalcheckbox_2.png 
https://screenshots.api.apptimized.technologyAddress for screenshots storagecheckbox_2.png 
https://docs.apptimized.comAddress for Apptimized user documentationcheckbox_2.pngcheckbox_2.png
*.chatlio.comAddress for access to support chat widgetcheckbox_2.pngcheckbox_2.png
*.swarm.apptimized.comAddress for Apptimized Portal virtualization service
Granting privileges on wildcards subdomains is needed
Granting permissions to connect via RDP protocol is needed		checkbox_2.pngcheckbox_2.png

 

 

 

1. Browsers:  

  • Google Chrome with version 75.0 and above  
  • Mozilla Firefox with version 60.0 and above  
  • Apple Safari with version 12.0 and above  
  • Microsoft Edge with version 83 and above 

2. Enabled Java-script in browser

3. Endpoint PC or VM with access to the 80 and 443 port of app.apptimized.com host

4. Firewall white list:  

Component

Description 
https://app.apptimized.com/  Address for access to Apptimized Portal 
wss://rdp-gw-v2.apptimized.com 

Address for working with RDP connections in Apptimized Portal 

Granting permissions to communicate via WebSocket SSL protocol is needed 
https://auth.apptimized.com/

Address for single sign-on 
https://admin.apptimized.com/

Address for manage organization configurations
https://apptimizedportalshare.file.core.windows.net
 Address for download files from Apptimized Portal 
https://screenshots.api.apptimized.technology  Address for screenshots storage 

https://docs.apptimized.com/ 

Address for Apptimized user documentation 

*.chatlio.com 

Address for access to support chat widget 

*.swarm.apptimized.com 

Address for Apptimized Portal virtualization service. 
Granting privileges on wildcards subdomains is needed. 

Granting permissions to connect via RDP protocol is needed 

The standard account credentials on Apptimized VMs are: 

Login Password
apptimized apptimized
administrator apptimized
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