Prerequisites and firewall rules
The following prerequisites apply for Apptimized products and solutions:
| Rule | Description | Apptimized Platform | Apptimized SafeBox |
| Browsers | |||
| Google Chrome | Updated to 75.0 version or above |  |
|
| Mozilla Firefox | Updated to version 60.0 or above | |
|
| Apple Safari | Updated to version 12.0 or above | |
|
| Microsoft Edge | Updated to version 83 or above | |
|
| JavaScript in browsers | Must be enabled | |
|
| Endpoint PC or VM with access to | 80 and 443 ports of | app.apptimized.com | box.apptimized.com |
| Firewall white list: | |||
| https://app.apptimized.com | Address for access to Apptimized Portal | |
|
| https://box.apptimized.com | Address for access to Apptimized SafeBox | |
|
| wss://rdp-gw-v2.apptimized.com | Address for working with RDP connections in Apptimized Platform & Apptimized SafeBox Granting permissions to communicate via WebSocket SSL protocol is needed |
|
|
| https://auth.apptimized.com | Address for single sign-on | |
|
| https://admin.apptimized.com | Address for manage organization configuration | |
|
| https://apptimizedportalshare.file.core.windows.net | Address for download files from Apptimized Portal | |
|
| https://screenshots.api.apptimized.technology | Address for screenshots storage | |
|
| https://docs.apptimized.com | Address for Apptimized user documentation | |
|
| *.chatlio.com | Address for access to support chat widget | |
|
| *.swarm.apptimized.com | Address for Apptimized Portal virtualization service Granting privileges on wildcards subdomains is needed Granting permissions to connect via RDP protocol is needed |
|
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1. Browsers:
- Google Chrome with version 75.0 and above
- Mozilla Firefox with version 60.0 and above
- Apple Safari with version 12.0 and above
- Microsoft Edge with version 83 and above
2. Enabled Java-script in browser
3. Endpoint PC or VM with access to the 80 and 443 port of app.apptimized.com host
4. Firewall white list:
|
Component |
Description |
| https://app.apptimized.com/ | Address for access to Apptimized Portal |
| wss://rdp-gw-v2.apptimized.com |
Address for working with RDP connections in Apptimized Portal Granting permissions to communicate via WebSocket SSL protocol is needed |
| https://auth.apptimized.com/ |
Address for single sign-on |
| https://admin.apptimized.com/ |
Address for manage organization configurations |
|
https://apptimizedportalshare.file.core.windows.net
|
Address for download files from Apptimized Portal |
| https://screenshots.api.apptimized.technology | Address for screenshots storage |
|
https://docs.apptimized.com/ |
Address for Apptimized user documentation |
|
*.chatlio.com |
Address for access to support chat widget |
|
*.swarm.apptimized.com |
Address for Apptimized Portal virtualization service. Granting permissions to connect via RDP protocol is needed |
The standard account credentials on Apptimized VMs are:
| Login | Password |
| apptimized | apptimized |
| administrator | apptimized |