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Apptimized TO GO infrastructure

Infrastructure components

The figure below shows the scheme of the Apptimized TO GO infrastructure.

infr_01.png

The infrastructure components details are described in Table 1.

Table 1. Infrastructure components

Component

Details

1. Apptimized Portal

The platform where Apptimized customer manages projects portfolios.

 

Technical requirement for working in Apptimized:

1. Browsers:

  • Google Chrome (version 75.0 or above);
  • Mozilla Firefox with version 60.0 or above;
  • Apple Safari with version 12.0 or above;
  • Internet Explorer with version 11.0.

2. Enabled Java-script in browser;

3. Speed of internet connections – min 50 Mb/s.

4. Enabled firewall white list: 195.201.82.88; 195.201.170.90; https://app.apptimized.com/; https://rdproxy.apptimized.com/; https://cdn.apptimized.com; *.zoho.eu; *.chatlio.com

2. Customer Environment

Information technology environment, including software, hardware, and systems (e.g., endpoint PCs, VMs, servers, networks).

The access of endpoint PC or VM to the 80 and 443 port of the app.apptimized.com host is a prerequisite.

2.1. Proxy server

This component is optional.

A proxy server is a third party between the customer and the service (the Apptimized Portal). A proxy server manages the requests sent by the customer and completes them depending on the system's preferences.

2.2. Apptimized TO GO agent

Apptimized TO GO agent allows a customer to turn a local machine, PC's or VM's into Apptimized VM so that they can be used for discovery and testing.

The Apptimized TO GO agent must be installed and launched on a local PC by the local administrator.

Communication process and methods

The Apptimized Portal communicates to the Customer environment via API.

To integrate the Apptimized Portal, the Apptimized TO GO agent must be installed to the endpoint PC.

To identify the customer, a deployment code (i.e. 3D6-111DC-1) or TO GO file
(i.e. 11321.Apptimized.togo) from Apptimized is used. Any other identifications from the customer will not be requested.

When data is received from the Apptimized Portal, the Apptimized TO GO agent mounts a network share with source files and prerequisites using Command Promt commands.

UI automation is used for capturing user interactions while discovery and testing. Screenshots are sent every 500 milliseconds.

UI automation is used to play back the recorded actions in Echo.

 

The TO GO agent is configured to communicate with the Apptimized Portal using HTTPS protocol. The text box below provides the certificate details:

Issued by – K Software certificate Authority (DV) 2 https://sectigo.com/legal

Version – V3

Signature algorithm – sha256RSA

Signature hash algorithm – sha256

Public key – RSA (2048 Bits)

TLS – 1.2

 

 

The information flow content depends on the type of customer activity (see
Cases 1-2).

 

Case 1.

A customer discovers/ tests TimKosse_FileZilla_3.46.3_English(United States) via Apptimized TO GO agent. To run the Apptimized TO GO agent a deployment code is used.

 

Outbound information - a data sent from the Apptimized Portal:

  • Network share connection parameters

Share UNC path - \\\\apptimizedshare.file.core.windows.net\\78d2a2cccf7dfd9e4154
fa04f98e1e7f;

Share Login - AZURE\\apptimized;

Share Password - +Tnqfi81aTbPI7nuE9E8j5nXxGGs52jBNcysKA4a6MhK9GFNb0Ti8dlu1Ztp
CjNOFy5P8MvPVGGVZkEo6DggjQ==

 

  • an application metadata;

Application vendor - Tim Kosse;

Application name - FileZilla;

Application version - 3.46.3;

Application language - English(United States)

 

  • an action mode metadata;

Echo enabled - True,

Mode - Discovery;

Self service mode - No.

 

Inbound information - a data sent to the Apptimized Portal:

  • a request to receive the manifest;
  • records of the customer actions.

"Type": 10,

    "HasKeyboardFocus": true,

    "Text": "hello",

    "InitialText": null,

    "Id": "7167ac61f40342d89cf061f61cab6d49",

    "ProducerId": null,

    "Window": {

      "Title": "*new 2 - Notepad++",

      "Screenshot": in base64 string format

 

Case 2.

A customer discovers/ tests TimKosse_FileZilla_3.46.3_English(United States) via Apptimized TO GO agent. To run the Apptimized TO GO agent a TO GO file is used.

 

Outbound information - a data sent from the Apptimized Portal:

  • TO GO file - Apptimized.togo.

Inbound information - a data sent to the Apptimized Portal:

  • records of the customer actions.

"Type": 10,

    "HasKeyboardFocus": true,

    "Text": "hello",

    "InitialText": null,

    "Id": "7167ac61f40342d89cf061f61cab6d49",

    "ProducerId": null,

    "Window": {

      "Title": "*new 2 - Notepad++",

      "Screenshot": in base64 string format