Apptimized SafeBox User Manual
Introduction
Glossary
Apptimized provides a special Glossary section containing all the abbreviations and specific terms concerning Apptimized SafeBox.
Name |
Description |
SafeBox |
SafeBox enables a user to run an operating system within a cloud-based virtual environment. The following SafeBoxes sizes are available:
|
Single sign-on (SSO) |
An authentication technology enables an Apptimized user to securely log in with single credentials to any Apptimized solutions or services he has a subscription. SSO can be reached by entering the link: https://auth.apptimized.com |
Administration management portal |
The administration management portal includes an Organization Management application – which enables a user with an interface to manage organization configurations and manage users and monitor subscriptions within the organization. The administration management portal is available at https://admin.apptimized.com. |
Billing |
The SafeBox billing model is pay-as-you-go. User pays for SafeBoxes, depending on their size – S, M, or L and how many SafeBoxes operate. There are no monthly recurring fees if SafeBox is not being used. SafeBox bills at the beginning of the month, only for used SafeBoxes during the previous month. The count starts after the provision of SafeBox. |
Dashboard |
An organization dashboard is a graphical user interface that provides at-a-glance views of key SafeBox performance indicators relevant to a particular organization or project. |
SafeBox statuses |
Each status indicates the state of the SafeBox. The following statuses available:
|
Report |
Detailed information about the SafeBox consumption with an option to download in CSV format. |
Image |
A single file is typically made through a sector-by-sector replication of the source medium to create a copy (clone the structure and contents) of a hard disk to be later used for disk backup, restoration, or copying to a virtual machine. |
Snapshot |
A captured state of a system in a particular time point is usually used as a backup copy or as a basis to troubleshoot issues. |
On-boarding
Log in
Apptimized SafeBox is available at https://box.apptimized.com.
Before starting the Apptimized SafeBox application, it is recommended to check the list of prerequisites and firewall rules available by the link - Prerequisites and firewall rules.
Apptimized SafeBox supports login via single sign-on (see Single Sign-On).
Apptimized creates a default project automatically (i.e., Initial Project) after the user logs in a system for the first time.
Instructions on creating a project are available in the chapter Create project.
In the case of a user being assigned to a project, Apptimized shows the Project list page screen:
Only the Organization manager user role has permissions to assign users to a project.
Apptimized SafeBox user experience
The following scheme shows SafeBox's user workflow (both for the existing and new user):
Apptimized Welcome Email
Upon completion of the purchase process of Apptimized SafeBox via www.apptimized.com a user receives the following email:
User's login credentials and link to SafeBox quick guide will be provided in the email.
Apptimized SafeBox settings
The option to access the SafeBox settings is available under the Settings tab:
SafeBox settings tab provides options Terminate user session, enable Traffic logging and change the Color scheme.
The organization manager can configure automatic session termination after a specified period of inactivity.
If Terminate user session after X minutes of inactivity value greater than 0 all users in organization will see timer with countdown until session interruption.
If the user does not perform any actions on the site, their session will be interrupted. To continue working with the SafeBox, the user will need to log in to the system again.
Traffic logging feature allows gather HTTP traffic on VM.
If value for Traffic logging enabled is set to Yes, SafeBox creates .pcap file with network traffic in VM folder during VM creation.
To reduce .pcap file size it will be converted to plain text file with filtered IP packets.
The example of such a log file is shown in a picture:
In the event of a security incident or policy violation, traffic logs can provide crucial evidence to investigate and resolve the issues.
Apptimized can save traffic log files for 12 months and provide logs at the consumer's request.
SafeBox settings tab provides an option to change the SafeBox Color scheme.
The option is available by clicking on the Color scheme block:
Apptimized provides the following scheme to change the color:
The Scheme allows the User to select colors from a color picker.
The option to submit changes is available by clicking Submit. Apptimized provides the following notification when successful:
The option to revert to [Organization name] dashboard is available under the Cancel button.
Apptimized Support widget
The option to access the Apptimized Support is available by clicking the button:
Apptimized shows the following screen when successful:
The support chat widget allows creating support requests about Apptimized SafeBox features, configuration, customization options, and the product itself. Support is available 24/5 on business days.
Organization management
About Organization Management
Organization Management application enables a user with an interface to manage organization configurations (i.e., organization information, security settings, white labeling) and manage users and monitor subscriptions within the organization.
The Organization Management application is available under the https://admin.apptimized.com.
Before starting the organization's configuration management, signing in the SSO application is required.
The organization manager can add, delete, edit and monitor user’s subscriptions under the Users tab.
The Organization tab enables a user to set the state of the organization in the system (I.e., enable or disable), configure white labeling components, edit the organization’s information, set up security settings, and manage subscriptions (see Organization dashboard).
Organization dashboard
The organization dashboard is available under the [Organization Name] tab.
Apptimized shows the following screen when successful:
Organization dashboard enables a user to track and manage the following indicators:
- track consumption statistics of the SafeBoxes within the organization (see Dashboard > SafeBoxes consumption tile);
- manage SafeBoxes, i.e., manage status, lifetime, and size parameters (see Dashboard > SafeBoxes tile);
- manage users within the organization (see Dashboard > Users tile);
- manage projects within the organization (see Dashboard > Projects tile).
Safeboxes consumption tile
SafeBoxes consumption tile enables a user to track statistics of created SafeBoxes by types per last 10 days.
The following SafeBoxes types available:
- S (2 CPU, 4 GB RAM);
- M (2 CPU, 8 GB RAM);
- L (4 CPU, 16 GB RAM).
Users tile
Users tile enables to manage users (view, edit, and monitor) in the organization.
The Users tile is displayed in 2 blocks:
- Information block – this block contains detailed information about users in the organization;
- Actions - this block enables a user to manage users assigned to the organization.
Users data is grouped into the following categories:
Category |
Description |
User |
Indicates the name of the User’s account. |
Role |
Provides with the actual user’s role and permissions assigned to (see User role types and permissions). |
SafeBoxes |
Indicates the SafeBoxes shared with the user. SafeBoxes category is grouped in Running and Suspended counters. |
Users actions are grouped into the following categories:
- Edit – enables a user to enter the Edit user section;
- Logs – enables a user to enter the Users log section.
The option to enter the general Users section is available by clicking See more:
The total amount of users counter is available under the Users tile:
SafeBoxes tile
SafeBox tile enables a user to manage SafeBoxes (open, resume, add, edit, resume and delete) (see Manage SafeBox).
The SafeBox tile is performed in 2 blocks:
- Information block – this block contains detailed information about SafeBoxes;
- Action block – this block provides options to operate with the SafeBoxes.
SafeBoxes data is grouped into the following categories:
Category |
Description |
Name |
This category indicates the name of SafeBox. Badge Shared indicates whether the SafeBox is shared with other users. |
Status |
This category indicates the current state of SafeBox (see Status in Glossary). |
Lifetime |
This category indicates the information on how much time a certain SafeBox is in use. |
Suspension |
This category indicates the information after what time the SafeBox will be suspended (paused). |
Termination |
This category indicates the information after what time the SafeBox will be terminated (deleted with all data). |
Size |
This category indicates a type of SafeBox was created with (see Glossary > SafeBox definition). |
SafeBoxes actions are grouped into the following categories (see Manage SafeBox):
- Open;
- Resume;
- Edit;
- Renew;
- Delete.
The option to add SafeBox via the Project dashboard is available by clicking + Add new (see Create SafeBox) button in the SafeBoxes tile:
The option to enter the general SafeBox section (see SafeBox overview) is available by clicking See more in the SafeBoxes tile:
SafeBox tile counters
The SafeBox counters are performed under the SafeBoxes tile.
The following counters available:
Icon |
Counter |
Details |
Total |
Indicates the total amount of SafeBoxes. |
|
Running |
Indicates the total amount of SafeBoxes in Running status. |
|
Suspended |
Indicates the total amount of SafeBoxes in Suspended status. |
|
Terminated |
Indicates the total amount of SafeBoxes in Terminated status. |
Note. User counter available at the project dashboard indicates SafeBox only within the project they exist.
Projects tile
Projects tile enables a user to manage projects within the organization (i.e., redirect to project’s dashboard, edit and delete projects).
Projects tile is performed in 2 blocks:
- Information block – this block contains detailed information about SafeBox projects;
- Action block – this block provides options to interact with the SafeBox projects.
Projects data is grouped into the following categories:
Category |
Description |
Name |
Indicates the Name of the project. |
Images |
Images – indicates the quantity of the images assigned to the project. |
SafeBoxes |
Indicates the quantity of the SafeBoxes assigned to the project. |
Users |
Provides with the counters of the Users assigned to the project. |
Project actions are grouped into the following categories:
- Dashboard - enables a User to enter the Project dashboard (see Project dashboard);
- Edit - allows a User to enter the Edit project section (see Edit project);
- Delete - enables a user to enter Delete project modal windows (see Delete project).
The following User counters are available:
Icon |
Counter |
Details |
Total |
Indicates the total amount of users with all roles assigned to the project. |
|
Admins |
Indicates the number of users with the Project manager role or above assigned to the project. |
|
Users |
Indicates the total amount of users with the Project user role assigned to the project. |
The total number of Users counter is available under the Projects tile.
Add new button allows user to enter Create new project page.
SafeBoxes consumption report
The SafeBoxes consumption report is available under the Reports tab.
Apptimized shows the following screen when successful:
Column name |
Details |
# |
An index number of the entry in the Reports tab. |
Name |
The name of a SafeBox that was set up at the creation step. |
Image |
This column indicates the OS image a SafeBox was created with (e.g., Linux Mint). |
Size |
This column indicates the size of SafeBox created.
|
Status |
This column indicates the current state of SafeBox. The following statuses of SafeBox available:
|
Created by |
This column provides the information of a creator of a SafeBox (e.g., John Doe). |
Created on |
This column provides information on when a SafeBox was created. Time and date format depends on the timezone a user is set up in SSO. |
Terminated on |
This column provides information on when a SafeBox was terminated. Time and date format depends on the timezone a user set up in SSO (https://admin.apptimized.com/). |
Lifetime |
This column provides information on how much time a certain SafeBox was in use. |
SafeBox forms a consumption report monthly. A report is created for the current month by default.
The option to change a month in the report is available under the Month field > Select month from the drop-down > Filter button.
The option to reset the Month is available under the Reset button.
The option to download the report is available under the Download in CSV button.
User management
User role types & differences overview
Role |
Scope of permissions |
Organization manager |
|
Project manager |
The Project manager permissions are only within the project's assigned role of Project Manager. The following permissions available:
|
User |
The User permissions are acting only within the user of the project assigned. The following permissions available:
|
User section
The following scenarios available to open the general Users section:
- Header > Users tab;
- [Organization name] dashboard > Users tile > See more;
- Project dashboard > Users tile > See more.
Apptimized shows the following screen when successful:
The General Users section is displayed in 2 blocks:
- Information block – this block contains detailed information abuts Users in the organization;
- Actions block – this block provides the options to operate with the assigned users.
Users data is grouped into the following categories:
Сategory |
Description |
Name |
Indicates the unique name of the user. |
|
Indicates the email of the user. |
Organization |
Indicates the organization user has been assigned to. |
SafeBoxes |
Indicates the quantity of SafeBoxes user has been granted access to. |
Users actions are grouped into the following categories:
- Edit - enables a user to enter Edit user section (see Roles management);
- Logs - allows a user to enter User’s logs page (see User’s logs).
The SafeBox total counter enables a user to monitor the total amount of SafeBoxes user has been granted access to.
The Search field allows user to search for users by any keywords.
The Manage users button enables a user to navigate to the user's management page (see Organization management).
Roles management
The Organization Manager role grants automatically after purchasing the SafeBox. A user can be granted the Project manager & User roles by the Organization Manager.
The following scenarios to access the Edit user page is available:
- Header > Users tab > Users page > Select user > Actions > Edit.
- [Organization name] dashboard > Users tile > Select user > Actions > Edit.
- Project dashboard > Users tile > Select user > Actions > Edit
Apptimized shows the following screen when successful:
The option to change roles is available by clicking on the Role field and selecting another in a drop-down list.
The option to save the user role is available under Submit button.
Apptimized provides the following notification when successful:
The option to revert to the Users section is available by clicking Back.
User's logs
The following scenarios are available to enter the User’s logs section:
- Header > Users page > Select a user > Actions > Logs;
- [Organization name] dashboard > Users tile > Select user > Actions > Logs;
- Header > Projects page > Select project > Actions > Dashboard > Users tile > Select user > Logs.
Apptimized shows the following screen when successful:
The user’s logs section allows monitoring all the actions performed by the selected user.
User’s log section is performed in information block – contains detailed information about SafeBox Users actions.
Log's data is grouped into the following categories:
Category |
Description |
Name |
Indicates the User’s name. |
Date |
Indicates the exact date of the action produced by the user. |
Action |
Indicates the URL address of the SafeBox page with which the user interacted. |
Result |
Indicates whether the action was successful or unsuccessful. The following results available:
|
IP |
Indicates the User’s IP. |
User Agent |
Indicates the user’s browser produced the action. |
Project assignment
The option to assign a user to a project is available under the Edit project section (see Edit project).
Project members section allows assigning Users to a project.
The option to assign a user to a project is available by clicking on the User account.
The following buttons for assignment available:
Button |
Description |
This button allows assigning all the available user accounts. |
|
This button allows to unassign all the assigned user accounts. |
Apptimized shows the following screen when successful:
The option to save the settings is available under the Submit button.
Apptimized shows the following notification when successful:
The option to revert to the Projects page is available under the Back button.
Safebox sharing
Project management
Project dashboard
The following scenarios to open the Project dashboard available:
- Header > [Organization name] > Projects tile > Select a project > Actions button > Dashboard;
- Header > Projects tab > Projects page > Select a project > Actions button > Dashboard.
Apptimized shows the following screen when successful:
The Project dashboard contains the SafeBoxes tile and the Users tile.
The option to edit the project is available by clicking Edit <project name> button (see Edit project).
Safebox tile
SafeBox tile enables a user to manage SafeBoxes (open, resume, add, edit, and delete).
The description is available under the Organization dashboard > SafeBox tile (see Organization management).
Users tile
Users tile enables to manage Users (view, edit, and monitor).
The description is available under the Organization dashboard > Users tile (see Organization management).
Project section
The general project section is available under the Projects tab.
Apptimized shows the following screen when successful:
Projects are created to structure work and properly delineate areas of responsibility for performing work tasks.
The project section is displayed in 2 blocks:
- Information block – this block contains detailed information about SafeBox projects;
- Action block – this block provides options to interact with the SafeBox projects.
Projects data is grouped into the following categories:
Category |
Description |
Name |
Indicates the Name of the project. |
Images |
Indicates the quantity of the images assigned to the project. |
Users |
Provides with the counters of the Users assigned to the project. |
Projects actions are grouped into the following categories:
Category |
Description |
Dashboard |
Enables a user to enter the project Dashboard section (see Project Dashboard). |
Edit |
Enables a user to enter the Edit project section (see Edit project). |
Delete |
Enables a user to enter Delete project modal window (see Delete project). |
The following Users counters are available:
Icon |
Counter |
Details |
Total |
Indicates the total amount of users with all roles assigned to the project. |
|
Admins |
Indicates the number of users with the Project manager role or above assigned to the project. |
|
Users |
Indicates the total amount of users with the Project user role assigned to the project. |
The option to create a project is available under Create new project button.
Create project
The following scenarios to open the Create project section available:
- [Organization name] dashboard > Projects tile > Add new
- Projects > Create new project
The Create project option is available for users with the appropriate permission level. There is no limit on the number of projects.
Apptimized shows the following screen when successful:
The Create new project section is divided into several blocks:
Field |
Description |
Choice |
Required |
Name |
This field indicates the Name of the project. There is no default value for this field. |
n/a |
+ |
Project members |
This field provides a user with a list of all members assigned to a project. There is an option to assign users to the project (see Project assignment). There is no default value for this field. |
Users created by the Organization manager (see Organization management > Add a user) |
- |
Images for project |
This field indicates the list of OS images that can be assigned to a project. |
The following OS images are available to a user by default:
|
- |
The option to save settings is available under the Submit button.
Apptimized shows the following notification when successful:
The option to revert to the Projects page is available under the Back button.
Edit project
The following scenarios to open the Edit project section available:
- Projects > [Project name] field > Actions > Edit;
- Project Dashboard > Edit [Project name].
Apptimized provides the following screen when successful:
A user granted the Organization manager role can create changes in the Name section, Project members, and Images for project sections.
The option to save changes is available under the Submit button.
Apptimized shows the following notification when successful:
The option to revert to Projects page is available under the Back button.
Delete project
The following scenarios to open Delete project modal window available:
- Header > [Organization name] > Projects tile > Select a project > Actions button > Delete;
- Header > Projects tab > Projects page > Select a project > Actions button > Delete.
Apptimized provides the following modal window when successful:
The option to confirm deleting is available by typing ‘YES’ in the field ‘Commit by typing ‘YES’ below and clicking OK.
The option to revert to the Projects page is available under the Cancel button.
Apptimized provides with the following notification when successful:
SafeBox management
SafeBox overview
The following scenarios to open the SafeBox general section available:
- Header > SafeBoxes tab;
- [Organization name] dashboard > SafeBoxes tile > See more;
- Project dashboard > SafeBoxes tile > See more.
Apptimized shows the following screen when successful:
The SafeBox general section is displayed in 2 blocks:
- Information block – this block contains detailed information about SafeBoxes under the project;
- Actions – this block provides functionality to operate with the SafeBoxes.
SafeBoxes data is grouped into the following categories:
Field |
Description |
ID |
Indicates the index number of the SafeBox. |
Name |
Indicates the name given to the SafeBox when created. The Shared badge indicates that SafeBox users granted access to it. |
Project |
Indicates the project SafeBox assigned to. |
Image |
Indicates the name of the OS Image SafeBox based on. |
Size |
Indicates the key technical parameters of SafeBox. |
Status |
Indicates the current state of SafeBox (See Glossary to see all available statuses). |
Lifetime |
Indicates a time range during which a SafeBox has been active. Lifetime starts with a SafeBox creation and finishes with its termination. |
Suspension |
Indicates the elapsed time a SafeBox will be suspended (paused) automatically. |
Termination |
Indicates the elapsed time a SafeBox will be terminated (deleted with all data) automatically. |
Owner |
Provides information (i.e., name, email) of a user who created a SafeBox. |
Safebox general section actions are grouped into the following categories (see Manage SafeBox):
- Open;
- Resume;
- Suspend;
- Edit;
- Renew;
- Delete.
Create new SafeBox button enables a user to enter Create new SafeBox section (see Create SafeBox).
Only my SafeBoxes checkbox enables a user to check to filter results only with SafeBoxes created by the user.
The following SafeBoxes counters are available:
Image |
Counter |
Description |
Total counter |
Indicates the amount of all SafeBoxes performed on the SafeBox page. |
|
Project counter |
Indicates the number of Projects the SafeBoxes have been assigned to. |
|
Image counter |
Indicates the number of each created type (image) of SafeBox. |
SafeBox screen
The following scenarios are available to access the SafeBox screen:
- Header > SafeBoxes tab > SafeBoxes page > SafeBox field > Actions > Open;
- Header > [Organization name] dashboard > SafeBoxes tile > SafeBox field > Actions > Open;
- Projects tab > Select project > Actions > Dashboard > SafeBoxes tile > Select SafeBox > Actions > Open.
Apptimized provides the following screen when successful:
The Safebox screen is divided into several sections.
Section |
Description |
Screen |
SafeBox |
The sandbox environment in which non-standard workloads can be safely tested and run. The downloading, pending, starting, saving, suspended, and terminating statuses are displayed in the center of the screen. |
|
Control |
This block provides a set of control buttons to manage the SafeBox (see Manage SafeBox). |
|
Snapshots |
This block provides a user the following functionality:
Snapshots not available to be created in statuses that differ from the Running state. |
|
Information |
This block provides the details about SafeBox (creator, OS image, project name, and time of creation) and the default password used to access SafeBox. |
|
During the first time running after creation, the Default Password entering will be required to proceed with the SafeBox.
Apptimized provides the following screen when successful:
To change the default password in SafeBox based on Windows images, a user proceeds the following flow:
Apptimized shows the following screen when successful:
To change the default password in SafeBox based on Linux Mint images, a user proceeds the following flow:
SafeBox section
The following hotkeys are available:
Icon |
Name |
Description |
Special Keys |
Allows users to manually use them in the SafeBox instead of clicking on the keyboard. |
|
Ctrl + Alt + Del
|
Enables a user to enter Secure Logon. This button is available under the Special Keys button. |
|
Windows |
Allows the user to bring up the Start menu. This button is available under the Special Keys button. |
|
Alt + Tab |
Enables a user to switch between open programs. This button is available under the Special Keys button. |
|
Audio input |
Enables a user to use microphone. |
|
Expanded mode |
Allows to expand the SafeBox to the length of the screen. |
|
Detailed mode |
Allows to exit the Expanded mode. |
|
Fullscreen mode |
Allows to extend the SafeBox screen to full screen. |
The option to enter Secure Logon is available under the CTRL + ALT + DEL button:
The option to bring up the Start menu is available under the Windows button:
To switch between open programs, a user proceeds the following flow:
The Audio input is available under the Audio input button .
By default, SafeBox does not use the user’s microphone. No audio input indicates that VM does not capture any audio.
When Audio input clicked, SafeBox switches connection from server to VM directly.
User should re-logon in the system.
Audio input device settings are available under:
· Control panel > Hardware > Sound > Recording.
Browser requires user consent to use the microphone at this step.
The Expanded Mode is available under the Expanded mode button .
The Detailed mode is available under the Detailed mode button
.
The Fullscreen mode is available under the Fullscreen mode button
.
The option to exit the Fullscreen mode is available under the same button.
Control section
The Control section in the SafeBox screen shows the available option to manage the SafeBox (see Manage SafeBox).
Snapshots section
The Snapshots section allows preserving SafeBox state to return to the same state repeatedly.
The option to create Snapshots is available under the Capture state button.
Apptimized shows the following notification when successful:
The option to return SafeBox to a previous state is available under the Snapshot button > Select the relevant snapshot.
Apptimized provides the following modal window when successful:
Continuing restoring is available by typing YES in the Commit by typing ‘YES’ field and clicking OK.
Apptimized shows the following notification when successful:
The option to revert to the SafeBox page is available under the Cancel button.
Delete snapshot
The option to delete Snapshot is available under the button.
Apptimized provides the following modal window:
The option to continue deleting process, is available by typing YES in the Commit by typing ‘YES’ field and clicking OK.
Apptimized shows the following notification when successful:
The option to revert to the SafeBox page is available under the Cancel button.
Create SafeBox
The following scenarios to open the Create new project section available:
- Header > SafeBoxes tab > Create new SafeBox;
- [Organization name] tab > SafeBoxes tile > Add new;
- Projects tab > [Project name] field > Actions > Dashboard > SafeBoxes tile > Add new.
Apptimized shows the following screen when successful:
The Create new project section is divided into several fields.
Field |
Description |
Default value |
Name |
Thіs field indicates the unique title of the SafeBox. There is an opportunity to insert the SafeBox ID by clicking the SafeBox ID button. A user can ignore the default SafeBox naming and assign to it any meaningful name. This field is required. |
By default, the system automatically assigns a name for SafeBox according to a template [SafeBox %id%] (e.g., SafeBox 47). |
Project |
This field empowers a user to assign a SafeBox with a particular project.
This field is required. |
Initial Project. |
Image |
This field indicates the list of virtual images for SafeBoxes that can be assigned to a project. This field is required. |
The first selected SafeBox image at Project settings. |
Size |
This field indicates the predefined size of the SafeBox. The following sizes are available:
This field is required. |
S (2 CPU, 4 GB RAM). |
Description |
This field indicates the text description for SafeBox to set up (i.e., purposes). This field is not required. |
|
Suspend automatically |
This option enables the suspension of SafeBox after 3 hours of inactivity. This field is required. |
Yes. |
Terminate automatically |
This option enables the termination of SafeBox after 24 hours of inactivity. This field is required. |
No. |
Shared with users |
The Shared with users field allows sharing the SafeBox with the users assigned to the project (see Edit SafeBox). This field is not required. |
|
The option to create the SafeBox is available by clicking Сreate.
Apptimized provides the following notification when successful:
The option to revert to the SafeBox page is available under the Back button.
Edit SafeBox
The following scenarios available to access the edit SafeBox section:
- SafeBox tab > SafeBox page > Select the SafeBox > Actions > Edit;
- [Organization name] tab > [Organization name] dashboard > SafeBoxes tile > Select the SafeBox > Actions > Edit;
- Projects tab > Projects page > Select Project > Actions > Dashboard > SafeBoxes tile > SafeBox field > Actions > Edit.
Apptimized shows the following screen when successful:
The Edit sections allow to change the SafeBox, Description, Suspend & Terminate options automatically, and the sharing options of the SafeBox.
To change SafeBox settings, a user proceeds the following flow:
The option to revert to the SafeBox page is available under the Go Back button.
The option to save changes is available under the Save changes button.
Apptimized shows the following notification when successful:
Manage SafeBox
The following scenarios available to access the Manage SafeBox section:
- Header > SafeBoxes page > Select the SafeBox > Actions;
- SafeBox screen > Control section;
- Organization dashboard > SafeBoxes tile > Select the SafeBox > Actions;
- Project Dashboard > Select the SafeBox > Actions.
The Manage SafeBox section includes the following options:
- Resume - allows to turn the SafeBox on from the Sleep mode (Suspend state);
- Edit - allows to enter the Edit section of the SafeBox and update the information;
- Reboot - allows restarting SafeBox without saving state;
- Suspend - allows to save the SafeBox state and shut down the SafeBox;
- Delete – allows discarding the SafeBox;
- Renew – allows to discard the SafeBox and start over from a different image.
Note. The options appear depending on the current state of SafeBox.
Note. If the access is not shared with the user, the following screen will appear:
For User’s to receive access to the SafeBox, the user must be assigned to the Project where SafeBox operates and gets the shared access under the SafeBox settings in the Shared with the user option.
Billing
Billing model
To complete the SafeBox purchase, a user will proceed with the following steps:
Apptimized SafeBox Billing Portal
SafeBox Billing Portal enables a user to:
- View and edit account information, including: First/Last Name, email, and company;
- View and edit payment methods and credit card details;
- View billing history and download invoices;
- Cancel user subscription to SafeBox.
The option to access the Billing Portal is available under the Header > .
Apptimized shows the following screen when successful:
To access the billing portal, a user proceeds the following flow:
Note. The one-time password is sent automatically to the email address the User has been registered with. The one password sample contains six numbers. It is valid for 5 minutes from the time it is generated. There are no limitations on resending to the email.
The option to Resend the one-time password to the user's email is available by clicking the Resend the one-time password button.
Apptimized shows the following screen when successful:
Billing account information
The option to edit account information is available under the Account Information button.
Apptimized shows the following screen when successful:
The account information data is performed into 2 blocks:
- First Name, Last Name, and Email;
- Company.
To change account information data in the billing portal, a user proceeds the following flow:
Subscription details
The option to access the subscription details is available under the Subscription block.
Apptimized provides the following screen when successful:
The option to cancel a subscription is available under the Cancel subscription button.
To cancel a subscription in the billing portal, a user proceeds the following flow:
Note. Reason for cancelation is an optional field.
Payment Methods
The following scenarios to enter the Payment Methods section available:
- Billing Portal > Subscription > Paid via …;
- Billing Portal > Payment Methods.
Apptimized shows the following screen when successful:
The option to edit existing payment methods is available by clicking on the following field:
To change payment methods in the billing portal, a user proceeds the following flow:
The option to add a new payment method is available under Add New button.
Apptimized shows the following screen when successful:
To add a payment method in the billing portal, a user proceeds the following flow:
Billing History
Billing History contains previous invoices connected to the SafeBox subscription.
The option to access the Billing History is available under the Billing History button.
Apptimized provides the following screen when successful:
The option to download the previous invoice is available under the Download button.
The invoice will be downloaded in PDF format.
An invoice sample is available: