# Care and Care+

# Care

**<span data-contrast="none">Apptimized Care </span>**<span data-contrast="none">is one of the Apptimized services that provides access to a store, where a user can track the version package of the application which is packaged according to a standard procedure and is ready for use.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The latest application versions available for orders within </span><span data-contrast="none">2 hours</span><span data-contrast="none"> release of the update by the vendor, and ready for download within seconds after the request. </span><span data-ccp-props="{"335559738":72,"335559739":330}"> </span>

<p class="callout info">**<span data-contrast="none">Note.</span>**<span data-contrast="none"> The "Updates" option appears in the project menu after it is initiated in the </span>[<span data-contrast="none">project settings</span>](https://docs.apptimized.com/books/apptimized-platform-user-manual/page/project-settings)<span data-contrast="none"> by the project administrator.</span><span data-ccp-props="{}"> </span></p>

<span data-contrast="none">Apptimized sends the follow-up email when the user has accessed the Apptimized Care:</span><span data-ccp-props="{"335559738":72,"335559739":330}"> </span>

<span data-ccp-props="{}">[![CareLetter.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/careletter.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/careletter.png) </span>

#### <span data-contrast="none">Apptimized Care interface</span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span>

<span data-contrast="none">The </span>**<span data-contrast="none">Care</span>**<span data-contrast="none"> is available under the </span>**<span data-contrast="none">Project </span>**<span data-contrast="none">menu &gt; </span>**<span data-contrast="none">Updates</span>**<span data-ccp-props="{}"> </span>

[![care_1.png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/BmfzeAB2veTZhpF0-care_1.png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/BmfzeAB2veTZhpF0-care_1.png)

<span data-contrast="auto">Apptimized shows the following screen when clicking **Updates** button:</span>

[![Care Table.png](https://docs.apptimized.com/uploads/images/gallery/2024-09/scaled-1680-/care-table.png)](https://docs.apptimized.com/uploads/images/gallery/2024-09/care-table.png)

<span data-contrast="auto"> </span><span data-contrast="none">The screen above shows the default Apptimized Portal interface when several applications are added.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">Care groups data into six categories:</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">Table 1. Care data categories</span><span data-ccp-props="{}"> </span>

<table aria-rowcount="7" data-tablelook="1696" data-tablestyle="MsoTableGridLight" id="bkmrk-category%C2%A0-details%C2%A0-v" style="width: 96.4286%; height: 796.548px;"><tbody><tr aria-rowindex="1" style="height: 29.7969px;"><td data-celllook="0" style="width: 14.4444%; height: 29.7969px;">**<span data-contrast="none">Category</span>**<span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 29.7969px;">**<span data-contrast="none">Details</span>**<span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="2" style="height: 29.7969px;"><td data-celllook="0" style="width: 14.4444%; height: 29.7969px;"><span data-contrast="none">Vendor</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 29.7969px;"><span data-contrast="none">This category provides the details about the application’s vendor (e.g., </span>**<span data-contrast="none">Tim Kosse</span>**<span data-contrast="none">)</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="3" style="height: 29.7969px;"><td data-celllook="0" style="width: 14.4444%; height: 29.7969px;"><span data-contrast="none">Software</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 29.7969px;"><span data-contrast="none">This category provides the details about the application’s name (e.g., </span>**<span data-contrast="none">FileZilla</span>**<span data-contrast="none">)</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="4" style="height: 46.5938px;"><td data-celllook="0" style="width: 14.4444%; height: 46.5938px;"><span data-contrast="none">Latest version</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 46.5938px;"><span data-contrast="none">This category provides information about the newest version of the application released by the vendor and available in the Apptimized Platform.</span><span data-ccp-props="{}"> </span>

</td></tr><tr><td style="width: 14.4444%;"><span data-contrast="none">Autopush</span>

</td><td style="width: 85.4321%;"><span data-contrast="none">This category shows if Autopush is active.</span>

</td></tr><tr aria-rowindex="5" style="height: 402.922px;"><td data-celllook="0" style="width: 14.4444%; height: 402.922px;"><span data-contrast="none">Your version</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 402.922px;"><span data-contrast="none">This category provides information about the latest version of the application that is pinned within the recent user’s activities in the Care page.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The following colors are implemented to indicate the current state of the monitored application:</span><span data-ccp-props="{}"> </span>

<span data-contrast="none"> [![Green.png](https://docs.apptimized.com/uploads/images/gallery/2020-07/scaled-1680-/q78N5eCZAV5tgJ95-Green.png)](https://docs.apptimized.com/uploads/images/gallery/2020-07/q78N5eCZAV5tgJ95-Green.png) - The latest version is available in the user’s packaged application portfolio</span><span data-ccp-props="{}"> </span>

[![Orange.png](https://docs.apptimized.com/uploads/images/gallery/2020-08/scaled-1680-/zBebxkPOBqODS8p6-Orange.png)](https://docs.apptimized.com/uploads/images/gallery/2020-08/zBebxkPOBqODS8p6-Orange.png) - <span data-contrast="none">The newer version (in comparison to the one a user has in portfolio) has been released by the vendor</span><span data-ccp-props="{}"> </span>

[![Red.png](https://docs.apptimized.com/uploads/images/gallery/2020-07/scaled-1680-/nLgxiP04WWO3iDo5-Red.png)](https://docs.apptimized.com/uploads/images/gallery/2020-07/nLgxiP04WWO3iDo5-Red.png) - <span data-contrast="none">The version a user has in the packaged application portfolio is outdated. This means that there are two or more recent releases of the application provided by the vendor</span><span data-ccp-props="{}"> </span>

<span data-contrast="none"> </span><span data-ccp-props="{}"> </span>

<p class="callout info">**<span data-contrast="none">Note</span>**<span data-contrast="none">. The application version can be pinned in the following cases:</span>   
<span data-contrast="none">1. A user started the application package monitoring (</span>**<span data-contrast="none">Project</span>**<span data-contrast="none"> menu &gt; </span>**<span data-contrast="none">Updates </span>**<span data-contrast="none">option &gt; </span>**<span data-contrast="none">Track updates </span>**<span data-contrast="none">button &gt; Select the application &gt; </span>**<span data-contrast="none">Save</span>**<span data-contrast="none"> button)</span><span data-ccp-props="{}"> </span></p>

<p class="callout info"><span data-contrast="none">2. A user requested to process the latest version of the application (</span>**<span data-contrast="none">Actions</span>**<span data-contrast="none"> column &gt; </span>**<span data-contrast="none">Process version packages</span>**<span data-contrast="none"> section &gt; Select the Windows bitness &gt; Select PSADT or Intunewin package &gt; Download package or Push to SCCM / Intune &gt; Confirm update software &gt; </span>**<span data-contrast="none">Yes</span>**<span data-contrast="none"> button)</span>   
<span data-contrast="none">3. A user changes the version of the application package (</span>**<span data-contrast="none">Actions</span>**<span data-contrast="none"> column &gt; </span>**<span data-contrast="none">Versions</span>**<span data-contrast="none"> button &gt; Process package column &gt; Select the application’s version &gt; Download package or Push to SCCM / Intune &gt; Confirm update software &gt; </span>**<span data-contrast="none">Yes</span>**<span data-contrast="none"> button)</span>   
<span data-contrast="none">4. A user changes the version of the application manually (</span>**<span data-contrast="none">Actions </span>**<span data-contrast="none">column &gt; </span>**<span data-contrast="none">Edit</span>**<span data-contrast="none"> button &gt; </span>**<span data-contrast="none">Your version</span>**<span data-contrast="none"> field &gt; Enter the numeric value &gt; </span>**<span data-contrast="none">Save</span>**<span data-contrast="none"> button)</span><span data-ccp-props="{}"> </span></p>

</td></tr><tr aria-rowindex="6" style="height: 120.422px;"><td data-celllook="0" style="width: 14.4444%; height: 120.422px;"><span data-contrast="none">Сare/+</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 120.422px;"><span data-contrast="none">This category provides information on whether the Care or Care+ service is enabled.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The following options are available:</span><span data-ccp-props="{}"> </span>

- <span data-contrast="none">Care - indicates that Care service is enabled;</span>
- <span data-ccp-props="{}">Care+ - indicates that Care+ service is enabled;</span>
- <span data-contrast="none">- indicates that none of the services are enabled.</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="7" style="height: 137.219px;"><td data-celllook="0" style="width: 14.4444%; height: 137.219px;"><span data-contrast="none">Actions</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 137.219px;"><span data-contrast="none">This category enables a user to provide the activities under the monitored applications.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The following actions are available:</span><span data-ccp-props="{}"> </span>

- <span data-contrast="none">Process version packages for Windows 32 bit, Windows 64 bit</span><span data-ccp-props="{}"> </span>
- <span data-contrast="none">Versions</span><span data-ccp-props="{}"> </span>
- <span data-contrast="none">Edit</span><span data-ccp-props="{}"> </span>
- <span data-contrast="none">Untrack</span><span data-ccp-props="{}"> </span>

</td></tr></tbody></table>

#### New request 

##### New package request<span data-ccp-props="{"134245418":true,"134245529":true,"201341983":2,"335559738":188,"335559739":158,"335559740":288}"> </span>

<span data-contrast="none">The option to track an application package and add it to the monitoring list is available under the </span>**<span data-contrast="none">Track application</span>**<span data-contrast="none"> button &gt; Select the best matching application &gt; </span>**<span data-contrast="none">Save</span>**<span data-contrast="none"> button.</span><span data-ccp-props="{}"> </span>

<span data-ccp-props="{}">[![care_4.png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/jKTYojT8mPnr06VM-care_4.png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/jKTYojT8mPnr06VM-care_4.png)</span>

<span data-contrast="none">Keyword search mode available.</span><span data-ccp-props="{}"> </span>

<span data-ccp-props="{}">[![care_5.png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/NIELJQSFNIEYyROG-care_5.png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/NIELJQSFNIEYyROG-care_5.png) </span>

<span data-contrast="none">The application appears in the list of monitored applications when successful:</span><span data-ccp-props="{}"> </span>

[![care_6_2.png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/ILdnYTLPT9kJDvBh-care_6_2.png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/ILdnYTLPT9kJDvBh-care_6_2.png)

<span data-contrast="none">Apptimized notifies the user when the request is submitted. The following screen provides an example of the notifications:</span>

<span data-ccp-props="{}">[![care_17.png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/EqqhqpfiKZHtOahD-care_17.png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/EqqhqpfiKZHtOahD-care_17.png) </span>

##### <span data-contrast="none">New application request</span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span>

<span data-contrast="none">The option to create a request to add an application to the Update monitoring list is available under the </span>**<span data-contrast="none">Missing an application?</span>**<span data-contrast="none"> button. The Apptimized Team will check the possibility to add the application to the Update monitoring list.</span><span data-ccp-props="{}"> </span>

<span data-ccp-props="{}">[![сare_7_2-2.png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/2L0wW26CD33HdpOr-%D1%81are_7_2-2.png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/2L0wW26CD33HdpOr-%D1%81are_7_2-2.png)</span>

<span data-contrast="none">Apptimized shows the modal window when successful:</span><span data-ccp-props="{}"> </span>

[![care_21-2.png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/l2zH1S9obNEcr06j-care_21-2.png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/l2zH1S9obNEcr06j-care_21-2.png)

<span data-contrast="none">Enter the value in the </span>**<span data-contrast="none">Vendor name</span>**<span data-contrast="none"> field &gt; Enter the value in the </span>**<span data-contrast="none">Software name</span>**<span data-contrast="none"> field &gt; </span>**<span data-contrast="none">Request </span>**<span data-contrast="none">button. All required fields are marked with an asterisk </span><span style="color: #ff0000;">\*</span><span data-contrast="none">.</span>

<span data-contrast="none">Apptimized notifies the <span style="color: #000000;">user</span> when the request is submitted. The following screen provides an example of the notification:</span><span data-ccp-props="{}"> </span>

[![RequestforanewAppUpdates2024.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/requestforanewappupdates2024.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/requestforanewappupdates2024.png)

<span data-contrast="none">Apptimized sends the following email when the application can be added to the Care list of apps.</span>

[![Updatesrequestisapproved2024.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/updatesrequestisapproved2024.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/updatesrequestisapproved2024.png)

<span data-contrast="none">Apptimized sends the following email when the application can't be added to the Сare list of apps.</span><span data-ccp-props="{}"> </span>

[![Updatesrequestrejected2024.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/updatesrequestrejected2024.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/updatesrequestrejected2024.png)

#### <span data-contrast="none">Update the application’s version</span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span>

<span data-contrast="none">The option to update the application’s version is available under:</span><span data-ccp-props="{}"> </span>

- **<span data-contrast="none">Your version </span>**<span data-contrast="none">column &gt; Click on the highlighted application version &gt; </span>**<span data-contrast="none">Process package</span>**<span data-contrast="none"> column &gt; Select the application’s version &gt; Select the packaging format &gt; </span>**<span data-contrast="none">Download Package</span>**<span data-contrast="none">/P</span>**<span data-contrast="none">ush to SCCM as Application</span>**<span data-contrast="none"> / </span>**<span data-contrast="none">Push to Intune</span>**<span data-contrast="none"> buttons &gt; Confirm update software &gt; </span>**<span data-contrast="none">Yes</span>**<span data-contrast="none"> button).</span><span data-ccp-props="{}"> </span>

[![CareVersion2024.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/careversion2024.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/careversion2024.png)

- **<span data-contrast="none">Actions</span>**<span data-contrast="none"> column &gt; </span>**<span data-contrast="none">Process version packages</span>**<span data-contrast="none"> section &gt; Select the Windows bitness &gt; Select PSADT or Intunewin package &gt; Download package or Push to SCCM / Intune &gt; Confirm update software &gt; </span>**<span data-contrast="none">Yes</span>**<span data-contrast="none"> button)</span><span data-ccp-props="{}"> </span>

<span data-ccp-props="{}">[![CareProcessVersion2024.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/careprocessversion2024.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/careprocessversion2024.png) </span>

- **<span data-contrast="none">Actions</span>**<span data-contrast="none"> column &gt; </span>**<span data-contrast="none">Versions</span>**<span data-contrast="none"> button &gt; </span>**<span data-contrast="none">Process package</span>**<span data-contrast="none"> column &gt; Select the application’s version &gt; Select the packaging format &gt; </span>**<span data-contrast="none">Download Package</span>**<span data-contrast="none">/P</span>**<span data-contrast="none">ush to SCCM as Application</span>**<span data-contrast="none"> / </span>**<span data-contrast="none">Push to Intune</span>**<span data-contrast="none"> buttons &gt; Confirm update software &gt; </span>**<span data-contrast="none">Yes</span>**<span data-contrast="none"> button).</span><span data-ccp-props="{}"> </span>

[![CareUpdateVersion2024.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/careupdateversion2024.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/careupdateversion2024.png)

<p class="callout info">**<span data-contrast="none">Note.</span>**<span data-contrast="none"> In the case of the packages are not available for a new update version for a time, Apptimized shows the following screen:</span>   
[![care_16-2.png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/HLRfUYQVoZqcKx4R-care_16-2.png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/HLRfUYQVoZqcKx4R-care_16-2.png)</p>

- **<span data-contrast="none">Actions</span>**<span data-contrast="none"> column &gt; </span>**<span data-contrast="none">Edit</span>**<span data-contrast="none"> button &gt; Edit software modal window &gt; </span>**<span data-contrast="none">Your version</span>**<span data-contrast="none"> field &gt; Enter the numeric value &gt; </span>**<span data-contrast="none">Save</span>**<span data-contrast="none"> button.</span><span data-ccp-props="{}"> </span>

[![CareEditButton.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/careeditbutton.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/careeditbutton.png)

[![EditversionsCare.png](https://docs.apptimized.com/uploads/images/gallery/2024-09/scaled-1680-/editversionscare.png)](https://docs.apptimized.com/uploads/images/gallery/2024-09/editversionscare.png)

#### <span data-ccp-props="{}"> </span><span data-contrast="none">Edit monitored application settings</span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span>

<span data-contrast="none">The option to change settings of the monitored application is available under the </span>**<span data-contrast="none">Actions </span>**<span data-contrast="none">&gt;</span>**<span data-contrast="none"> Edit</span>**<span data-contrast="none"> button. Apptimized shows the modal windows when successful:</span><span data-ccp-props="{}"> </span>

<span data-ccp-props="{}">[![Autopush_settings.png](https://docs.apptimized.com/uploads/images/gallery/2024-12/scaled-1680-/autopush-settings.png)](https://docs.apptimized.com/uploads/images/gallery/2024-12/autopush-settings.png) </span>

<span data-contrast="none">All required fields are marked with an asterisk <span style="color: #ff0000;">\*</span>.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The option to change the version of the application manually is available under the </span>**<span data-contrast="none">Your version</span>**<span data-contrast="none"> field.</span><span data-ccp-props="{}"> </span>

   
<span data-contrast="none">The option to create the Apptimized packaging request for the monitored application is available under the </span>**<span data-contrast="none">Сreate package request on update </span>**<span data-contrast="none">option. The following options are available</span><span data-ccp-props="{}"> </span><span data-ccp-props="{}"> </span>

<table aria-rowcount="4" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="bkmrk-option%C2%A0-description%C2%A0"><tbody><tr aria-rowindex="1"><td data-celllook="0"><span data-contrast="none">Option</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0"><span data-contrast="none">Description</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="3"><td data-celllook="0"><span data-contrast="none">Care</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0"><span data-contrast="none">This option enables the Care service (see [Care](https://apptimized.com/en/service/application-lifecycle-management-service-care/))</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="4"><td data-celllook="0"><span data-contrast="none">Care+</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0"><span data-contrast="none">This option enables the Care+ service (see [Care+](https://apptimized.com/en/service/care-plus/))</span><span data-ccp-props="{}"> </span>

</td></tr></tbody></table>

<span data-contrast="none"> </span>**<span data-contrast="none">Care</span>**<span data-contrast="none"> option is enabled by default.</span><span data-ccp-props="{}"> </span>

##### <span data-ccp-props="{}">General Tab</span>

<span data-contrast="none">Table 2. Packaging request</span><span data-ccp-props="{}"> </span>

<table aria-rowcount="7" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="bkmrk-option%C2%A0-description%C2%A0-0" style="height: 652px; width: 100%;"><tbody><tr aria-rowindex="1" style="height: 35px;"><td data-celllook="4369" style="height: 35px; width: 16.9345%;">**<span data-contrast="none">Option</span>**<span data-ccp-props="{}"> </span>

</td><td data-celllook="4369" style="height: 35px; width: 83.0655%;">**<span data-contrast="none">Description</span>**<span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="2" style="height: 156px;"><td data-celllook="4369" style="height: 156px; width: 16.9345%;"><span data-contrast="none">Packaging technology</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="4369" style="height: 156px; width: 83.0655%;"><span data-contrast="none">This option indicates which packaging technology should be implemented by Apptimized specialists.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The following packaging technologies available:</span><span data-ccp-props="{}"> </span>

- <span data-contrast="none">Apptimized PowerShell Wrapper (based on PSADT)</span><span data-ccp-props="{}"> </span>
- <span data-contrast="none">Intunewin</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">This option is required.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">Both technologies enabled by default.</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="3" style="height: 162px;"><td data-celllook="4369" style="height: 162px; width: 16.9345%;">Target platforms

</td><td data-celllook="4369" style="height: 162px; width: 83.0655%;"><span data-contrast="none">This option indicates which packaging platform should be implemented by Apptimized specialists.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The following packaging platforms available:</span><span data-ccp-props="{}"> </span>

- <span data-contrast="none">Windows 10 64 bit</span><span data-ccp-props="{}"> </span>

<span data-ccp-props="{}"> </span>

<span data-contrast="none">This option is required.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">Packaging platform option is enabled by default.</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="5" style="height: 156px;"><td data-celllook="4369" style="height: 156px; width: 16.9345%;"><span data-contrast="none">Bitness</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="4369" style="height: 156px; width: 83.0655%;"><span data-contrast="none">This option indicates the bitness of the created package.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The following options available:</span><span data-ccp-props="{}"> </span>

- <span data-contrast="none">x86</span><span data-ccp-props="{}"> </span>
- <span data-contrast="none">x64</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">This option is required.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">Both options enabled by default.</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="6" style="height: 57px;"><td data-celllook="4369" style="height: 57px; width: 16.9345%;"><span data-contrast="none">Application manager</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td data-celllook="4369" style="height: 57px; width: 83.0655%;"><span data-contrast="none">This option allows to set up default user assignee for managing application (downloading, editing, deploying, untracking).</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td></tr><tr aria-rowindex="7" style="height: 57px;"><td data-celllook="4369" style="height: 57px; width: 16.9345%;"><span data-contrast="none">Discovery document</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="4369" style="height: 57px; width: 83.0655%;"><span data-contrast="none">This option allows to upload the discovery document of the application provided by the Apptimized team.</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td></tr></tbody></table>

<p class="callout info">**<span data-contrast="none">Note.</span>**<span data-contrast="none"> The multiple-choice option is available in the </span>**<span data-contrast="none">Package types</span>**<span data-contrast="none"> and </span>**<span data-contrast="none">Bitness</span>**<span data-contrast="none"> fields.</span><span data-ccp-props="{}"> </span></p>

##### <span data-ccp-props="{}">Updates Configuration</span>

A user goes to **Administration &gt; Settings &gt; Updates Sections**

The **Updates** section in the **Administration** &gt; **Settings** menu includes three parts: **General**, **Intune**, and **SCCM**. Below is a description of each section and its available options:

[![Updates_Settings_General.png](https://docs.apptimized.com/uploads/images/gallery/2024-12/scaled-1680-/updates-settings-general.png)](https://docs.apptimized.com/uploads/images/gallery/2024-12/updates-settings-general.png)

Table 3. Updates Settings

<table aria-rowcount="7" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="bkmrk-option%C2%A0-description%C2%A0-2" style="height: 124.391px; width: 104.286%;"><tbody><tr aria-rowindex="1" style="height: 35px;"><td data-celllook="4369" style="height: 35px; width: 18.4744%;">**<span data-contrast="none">Section</span>**

</td><td style="width: 32.6598%; height: 35px;">**<span data-contrast="none">Description</span>**

</td><td data-celllook="4369" style="height: 35px; width: 48.8659%;">**<span data-contrast="none">Options</span>**

</td></tr><tr style="height: 29.7969px;"><td style="width: 18.4744%; height: 29.7969px;"><span data-contrast="none">General</span>

</td><td style="width: 32.6598%; height: 29.7969px;"><span data-contrast="none">Configure general settings for updates and notifications.</span>

</td><td style="width: 48.8659%; height: 29.7969px;">- <span data-contrast="none">**Enable Updates**: Enables the Updates feature for Care and Care+ applications.</span>
- **<span data-contrast="none">Enable Vulnerability Notifications: </span>**<span data-contrast="none">Sends email notifications when application vulnerabilities are detected.</span>

</td></tr><tr style="height: 29.7969px;"><td style="width: 18.4744%; height: 29.7969px;"><span data-contrast="none">Intune</span>

</td><td style="width: 32.6598%; height: 29.7969px;"><span data-contrast="none">Predefine default templates for Intune Auto-Push Deployments.</span>

</td><td style="width: 48.8659%; height: 29.7969px;">- <span data-contrast="none">Set default **Intune Assignment Template.**</span>
- <span data-contrast="none">Configure default **Intune Template** for streamlined deployments.</span>

</td></tr><tr style="height: 29.7969px;"><td style="width: 18.4744%; height: 29.7969px;"><span data-contrast="none">SCCM</span>

</td><td style="width: 32.6598%; height: 29.7969px;"><span data-contrast="none">Predefine default templates for SCCM Auto-Push Deployments.</span>

</td><td style="width: 48.8659%; height: 29.7969px;">- <span data-contrast="none">Set default **Deployment Type Template.**</span>
- <span data-contrast="none">Configure default **Deployment Template** </span><span data-contrast="none">SCCM application pushes.</span>

</td></tr></tbody></table>

The **Intune** section in the **Updates** settings allows configuring default templates for Intune Auto-Push deployments. Below are the available options:

[![Intune_Autopush_general.png](https://docs.apptimized.com/uploads/images/gallery/2024-12/scaled-1680-/intune-autopush-general.png)](https://docs.apptimized.com/uploads/images/gallery/2024-12/intune-autopush-general.png)

Table 4. Intune Settings

<table aria-rowcount="7" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="bkmrk-option-description-r" style="height: 141.188px; width: 100.714%;"><tbody><tr aria-rowindex="1" style="height: 35px;"><td data-celllook="4369" style="height: 35px; width: 18.4492%;">**<span data-contrast="none">Option</span>**

</td><td style="width: 54.6791%; height: 35px;">**<span data-contrast="none">Description</span>**

</td><td data-celllook="4369" style="height: 35px; width: 26.8717%;">**<span data-contrast="none">Required</span>**

</td></tr><tr style="height: 46.5938px;"><td style="width: 18.4492%; height: 46.5938px;"><span data-contrast="none">Enable Auto-Push</span>

<span data-contrast="none">(checkbox)</span>

</td><td style="width: 54.6791%; height: 46.5938px;"><span data-contrast="none">If enabled, additional options for configuring Intune Auto-Push are displayed.</span>

</td><td style="width: 26.8717%; height: 46.5938px;"><span data-contrast="none">no</span>

</td></tr><tr style="height: 29.7969px;"><td style="width: 18.4492%; height: 29.7969px;"><span data-contrast="none">Intune Environment</span>

</td><td style="width: 54.6791%; height: 29.7969px;">Specifies the target Intune environment for deployments,

</td><td style="width: 26.8717%; height: 29.7969px;">yes

</td></tr><tr style="height: 29.7969px;"><td style="width: 18.4492%; height: 29.7969px;"><span data-contrast="none">Intune Template</span>

</td><td style="width: 54.6791%; height: 29.7969px;">Predefined template for configuring application deployment settings in Intune.

</td><td style="width: 26.8717%; height: 29.7969px;">yes

</td></tr><tr><td style="width: 18.4492%;"><span data-contrast="none">Intune Assignment Template</span>

</td><td style="width: 54.6791%;">Optional template for assigning applications to groups or users in Intune.

</td><td style="width: 26.8717%;">no

</td></tr></tbody></table>

The **SCCM** section in the **Updates** settings allows configuring default templates for SCCM Auto-Push deployments. Below are the available options:

[![SCCM_General_Autopush.png](https://docs.apptimized.com/uploads/images/gallery/2024-12/scaled-1680-/sccm-general-autopush.png)](https://docs.apptimized.com/uploads/images/gallery/2024-12/sccm-general-autopush.png)

Table 5. SCCM Options

<table aria-rowcount="7" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="bkmrk-option-description-r-1" style="height: 187.781px; width: 100.714%;"><tbody><tr aria-rowindex="1" style="height: 35px;"><td data-celllook="4369" style="height: 35px; width: 18.4492%;">**<span data-contrast="none">Option</span>**

</td><td style="width: 54.6791%; height: 35px;">**<span data-contrast="none">Description</span>**

</td><td data-celllook="4369" style="height: 35px; width: 26.8717%;">**<span data-contrast="none">Required</span>**

</td></tr><tr style="height: 46.5938px;"><td style="width: 18.4492%; height: 46.5938px;"><span data-contrast="none">Enable Auto-Push</span>

<span data-contrast="none">(checkbox)</span>

</td><td style="width: 54.6791%; height: 46.5938px;"><span data-contrast="none">If enabled, additional options for configuring SCCM Auto-Push are displayed.</span>

</td><td style="width: 26.8717%; height: 46.5938px;"><span data-contrast="none">no</span>

</td></tr><tr style="height: 29.7969px;"><td style="width: 18.4492%; height: 29.7969px;"><span data-contrast="none">SCCM Environment</span>

</td><td style="width: 54.6791%; height: 29.7969px;">Specifies the target SCCM environment for deployments,

</td><td style="width: 26.8717%; height: 29.7969px;">yes

</td></tr><tr style="height: 46.5938px;"><td style="width: 18.4492%; height: 46.5938px;"><span data-contrast="none">Deployment Type Template</span>

</td><td style="width: 54.6791%; height: 46.5938px;">Predefined template for configuring application deployment settings (e.g., installation methods, rules).

</td><td style="width: 26.8717%; height: 46.5938px;">yes

</td></tr><tr style="height: 29.7969px;"><td style="width: 18.4492%; height: 29.7969px;"><span data-contrast="none">Deployment Template</span>

</td><td style="width: 54.6791%; height: 29.7969px;">Predefined template for configuring deployment settings (e.g., scheduling, user experience settings).

</td><td style="width: 26.8717%; height: 29.7969px;">no

</td></tr></tbody></table>

##### <span data-ccp-props="{}">Intune Push Tab</span>

<span data-contrast="none">[![Carepush.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/carepush.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/carepush.png)</span>

<span data-contrast="none">Table 6. Push</span>

<table aria-rowcount="7" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="bkmrk-option%C2%A0-description%C2%A0-1" style="height: 157.4px; width: 96.4286%;"><tbody><tr aria-rowindex="1" style="height: 35px;"><td data-celllook="4369" style="height: 35px; width: 16.8904%;">**<span data-contrast="none">Option</span>**<span data-ccp-props="{}"> </span>

</td><td data-celllook="4369" style="height: 35px; width: 82.988%;">**<span data-contrast="none">Description</span>**<span data-ccp-props="{}"> </span>

</td></tr><tr style="height: 46.4px;"><td style="width: 16.8904%; height: 46.4px;"><span data-contrast="none">Intune Environment</span>

</td><td style="width: 82.988%; height: 46.4px;"><span data-contrast="none">This option allows choosing an appropriate environment.</span>

**<span data-contrast="none">  
</span>**

</td></tr><tr style="height: 29.6px;"><td style="width: 16.8904%; height: 29.6px;"><span data-contrast="none">Intune Template</span>

</td><td style="width: 82.988%; height: 29.6px;"><span data-contrast="none">This option allows choosing created templates.</span>

</td></tr><tr style="height: 46.4px;"><td style="width: 16.8904%; height: 46.4px;"><span data-contrast="none">Intune Assignment Template</span>

</td><td style="width: 82.988%; height: 46.4px;"><span data-contrast="none">This option allows choosing assignment templates.</span>

</td></tr></tbody></table>

[![image.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/image.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/image.png)

Enabling **Auto-Push** is available in the checkbox.

Enabling **Supersedence** is available in the checkbox.

Auto-push for latest version is available under **"Install the latest version"**.

<span data-contrast="none">Apptimized shows the following screen when successful:</span><span data-ccp-props="{}"> </span>

[![image-1683726876552.png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/ioTVTXiZys9b8s96-image-1683726876552.png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/ioTVTXiZys9b8s96-image-1683726876552.png)

App versions older than the current ones are cleared during the **autopush** process.

[![MicrosoftTeams-image (16).png](https://docs.apptimized.com/uploads/images/gallery/2024-04/scaled-1680-/microsoftteams-image-16.png)](https://docs.apptimized.com/uploads/images/gallery/2024-04/microsoftteams-image-16.png)

A "**Create Assignment Template"** button allows creating assignment templates:

[![care_create_assignment_template.png](https://docs.apptimized.com/uploads/images/gallery/2024-09/scaled-1680-/care-create-assignment-template.png)](https://docs.apptimized.com/uploads/images/gallery/2024-09/care-create-assignment-template.png)

<span data-contrast="none">Apptimized shows the following screen when successful:</span><span data-ccp-props="{}"> </span>

[![image.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/guaimage.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/guaimage.png)

Editing of template is available:

[![editing_templates_care.png](https://docs.apptimized.com/uploads/images/gallery/2024-09/scaled-1680-/editing-templates-care.png)](https://docs.apptimized.com/uploads/images/gallery/2024-09/editing-templates-care.png)

<span data-contrast="none">Table 7. Editing Template</span>

<table aria-rowcount="7" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="bkmrk-option%C2%A0-description%C2%A0-3" style="height: 439.8px; width: 96.4286%;"><tbody><tr aria-rowindex="1" style="height: 35px;"><td data-celllook="4369" style="height: 35px; width: 16.8904%;">**<span data-contrast="none">Option</span>**<span data-ccp-props="{}"> </span>

</td><td data-celllook="4369" style="height: 35px; width: 82.988%;">**<span data-contrast="none">Description</span>**<span data-ccp-props="{}"> </span>

</td></tr><tr style="height: 63.2px;"><td style="width: 16.8904%; height: 63.2px;"><span data-contrast="none">End User Notifications</span>

</td><td style="width: 82.988%; height: 63.2px;"><span data-contrast="none">This option allows choosing to show all toast notifications, s</span>how toast notifications for computer restarts or hide all toast notifications.

**<span data-contrast="none">  
</span>**

</td></tr><tr style="height: 63.2px;"><td style="width: 16.8904%; height: 63.2px;"><span data-contrast="none">Delivery Optimization Priority</span>

</td><td style="width: 82.988%; height: 63.2px;"><span data-contrast="none">This option has two functions: "content download in foreground" and "content download in background".</span>

</td></tr><tr style="height: 46.4px;"><td style="width: 16.8904%; height: 46.4px;"><span data-contrast="none">Time Zone</span>

</td><td style="width: 82.988%; height: 46.4px;"><span data-contrast="none">This option allows choosing an appropriate time zone.</span>

</td></tr><tr style="height: 46.4px;"><td style="width: 16.8904%; height: 46.4px;"><span data-contrast="none">Application Availability</span>

</td><td style="width: 82.988%; height: 46.4px;"><span data-contrast="none">This option allows specifying when the app is downloaded to the user's device.</span>

</td></tr><tr style="height: 63.2px;"><td style="width: 16.8904%; height: 63.2px;"><span data-contrast="none">Application Installation Deadline</span>

</td><td style="width: 82.988%; height: 63.2px;"><span data-contrast="none">This option allows specifying when the app is installed on the targeted device. When more than one assignment is made for the same user or device, the app installation deadline time is picked based on the earliest time possible.</span>

</td></tr><tr style="height: 46.4px;"><td style="width: 16.8904%; height: 46.4px;"><span data-contrast="none">Restart Grace Period</span>

</td><td style="width: 82.988%; height: 46.4px;"><span data-contrast="none">This option allows starting as soon as the app installation has finished on the device. When the setting is disabled, the device can restart without warning.</span>

</td></tr><tr style="height: 46.4px;"><td style="width: 16.8904%; height: 46.4px;"><span data-contrast="none">Device Restart Grace Period</span>

</td><td style="width: 82.988%; height: 46.4px;"><span data-contrast="none">The default value is 1,440 minutes (24 hours). This value can be a maximum of 2 weeks.</span>

</td></tr></tbody></table>

**Restart grace period** will be Enabled by default.

When installing the app, the following window will appear:

[![grace_period.jpg](https://docs.apptimized.com/uploads/images/gallery/2024-09/scaled-1680-/grace-period.jpg)](https://docs.apptimized.com/uploads/images/gallery/2024-09/grace-period.jpg)

##### SCCM Push Tab

The **SCCM Push** tab allows users to configure settings for pushing applications to SCCM (System Center Configuration Manager). Below is a detailed explanation of the options displayed in the image:

[![SCCM_Push_General.png](https://docs.apptimized.com/uploads/images/gallery/2024-12/scaled-1680-/sccm-push-general.png)](https://docs.apptimized.com/uploads/images/gallery/2024-12/sccm-push-general.png)

Table 8. SCCM Push

<table aria-rowcount="7" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="bkmrk-option%C2%A0-description%C2%A0-4" style="height: 439.8px; width: 95.8333%;"><tbody><tr aria-rowindex="1" style="height: 35px;"><td data-celllook="4369" style="height: 35px; width: 16.9154%;">**<span data-contrast="none">Option</span>**<span data-ccp-props="{}"> </span>

</td><td data-celllook="4369" style="height: 35px; width: 41.4179%;">**<span data-contrast="none">Description</span>**<span data-ccp-props="{}"> </span>

</td><td style="width: 16.796%;">**<span data-contrast="none">Required</span>**

</td><td style="width: 24.7463%;">**<span data-contrast="none">Example</span>**

</td></tr><tr style="height: 63.2px;"><td style="width: 16.9154%; height: 63.2px;"><span data-contrast="none">SCCM Environment</span>

</td><td style="width: 41.4179%; height: 63.2px;"><span data-contrast="none">Select the target SCCM environment, where the application will be deployed.</span>

**<span data-contrast="none">  
</span>**

</td><td style="width: 16.796%;"><span data-contrast="none">yes</span>

</td><td style="width: 24.7463%;"><span data-contrast="none">"Demo Environment"</span>

</td></tr><tr style="height: 63.2px;"><td style="width: 16.9154%; height: 63.2px;"><span data-contrast="none">Deployment Type Template</span>

</td><td style="width: 41.4179%; height: 63.2px;"><span data-contrast="none">Choose a predefined template that defines deployment type settings, such as installation methods and rules.</span>

</td><td style="width: 16.796%;"><span data-contrast="none">yes</span>

</td><td style="width: 24.7463%;"><span data-contrast="none">"Demo Deployment Type Template"</span>

</td></tr><tr style="height: 46.4px;"><td style="width: 16.9154%; height: 46.4px;"><span data-contrast="none">Deployment Template</span>

</td><td style="width: 41.4179%; height: 46.4px;"><span data-contrast="none">Select a template for deployment configuration, including scheduling and user experience settings.</span>

</td><td style="width: 16.796%;"><span data-contrast="none">no</span>

</td><td style="width: 24.7463%;"><span data-contrast="none">"Demo Deployment Template"</span>

</td></tr><tr style="height: 46.4px;"><td style="width: 16.9154%; height: 46.4px;"><span data-contrast="none">Enable Auto-Push</span>

</td><td style="width: 41.4179%; height: 46.4px;"><span data-contrast="none">Automates application deployment to SCCM without manual intervention.</span>

</td><td style="width: 16.796%;"><span data-contrast="none">no</span>

</td><td style="width: 24.7463%;"><span data-contrast="none">Checkbox </span>

<span data-contrast="none">(Enabled/Disabled)</span>

</td></tr><tr style="height: 63.2px;"><td style="width: 16.9154%; height: 63.2px;"><span data-contrast="none">Install the latest version</span>

</td><td style="width: 41.4179%; height: 63.2px;"><span data-contrast="none">Autopush for the lates available version in SCCM immediately.</span>

</td><td style="width: 16.796%;"><span data-contrast="none">no </span>

</td><td style="width: 24.7463%;"><span data-contrast="none">Checkbox</span>

<span data-contrast="none">(Enabled/Disabled)</span>

</td></tr><tr style="height: 46.4px;"><td style="width: 16.9154%; height: 46.4px;"><span data-contrast="none">Enable Supersedence</span>

</td><td style="width: 41.4179%; height: 46.4px;">Allows an application to supersede an older version during deployment.

</td><td style="width: 16.796%;"><span data-contrast="none">no</span>

</td><td style="width: 24.7463%;"><span data-contrast="none">Checkbox</span>

<span data-contrast="none">(Enabled/Disabled)</span>

<span data-contrast="none">  
</span>

</td></tr></tbody></table>

##### Auto-Push Workflow 

- When **Enable Auto-Push** is checked:
1. The application is automatically exported to SCCM using the selected templates.
2. You can specify whether the deployment applies to **x86**, **x64**, or both architectures (if applicable).
3. No further manual actions are required for deployment initiation.
4. Ensure that the SCCM environment and templates are properly configured to avoid deployment issues.

- **Use Case for Auto-Push**:
- Automating deployments for routine application updates or large-scale rollouts.
- Reducing manual steps in the SCCM deployment process.

#### Untrack applications<span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The option to exclude the application from the list of monitored applications is available under the </span>**<span data-contrast="none">Actions</span>**<span data-contrast="none"> column &gt; </span>**<span data-contrast="none">Untrack</span>**<span data-contrast="none"> button:</span><span data-ccp-props="{}"> </span>

<span data-ccp-props="{}">[![Untrackapp2024.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/untrackapp2024.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/untrackapp2024.png) </span>

<span data-contrast="none">The option to exclude all applications from the list of monitored applications is available under the </span>**<span data-contrast="none">Untrack all applications</span>**<span data-contrast="none"> button:</span><span data-ccp-props="{}"> </span>

[![Group 16.png](https://docs.apptimized.com/uploads/images/gallery/2024-03/scaled-1680-/group-16.png)](https://docs.apptimized.com/uploads/images/gallery/2024-03/group-16.png)

#### <span data-contrast="none">Notifications </span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span>

<span data-contrast="none">Apptimized notifies the user when the new package version is available. The following screen provides an example of the email notification:</span><span data-ccp-props="{}"> </span>

<span data-ccp-props="{}">[![MicrosoftTeams-image-(58).png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/Tvmg24cQSf9ErLTP-MicrosoftTeams-image-(58).png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/Tvmg24cQSf9ErLTP-MicrosoftTeams-image-(58).png)</span><span data-ccp-props="{}"> </span>

<span data-contrast="auto">Apptimized notifies the user when the application package track request is resubmitted. The following screen provides an example of email notification:</span>

<span data-contrast="auto">[![MicrosoftTeams-image-(59).png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/0JYirlGlV4nC6lh1-MicrosoftTeams-image-(59).png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/0JYirlGlV4nC6lh1-MicrosoftTeams-image-(59).png)</span>

# Care+

<span style="mso-no-proof: yes;">**Apptimized Care +** is a fully **configurable automated** application **lifecycle management** and **packaging** **service.**</span>

The **"Care +" option** appears in **Updates** after it is initiated in the<span style="font-family: 'Arial',sans-serif;"> **project settings** </span>by the **project manager.**

<span data-contrast="auto">Apptimized shows the following screen when clicking **Updates** button:</span>

[![Care+main.png](https://docs.apptimized.com/uploads/images/gallery/2024-09/scaled-1680-/caremain.png)](https://docs.apptimized.com/uploads/images/gallery/2024-09/caremain.png)

<span data-contrast="auto"> </span><span data-contrast="none">The screen above shows the default Apptimized Portal interface when several applications are added.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">Care+ and Care groups data into six categories:</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">Table 1. Care+ and Care data categories</span><span data-ccp-props="{}"> </span>

<table aria-rowcount="7" data-tablelook="1696" data-tablestyle="MsoTableGridLight" id="bkmrk-category%C2%A0-details%C2%A0-v-1" style="width: 96.4286%; height: 796.548px;"><tbody><tr aria-rowindex="1" style="height: 29.7969px;"><td data-celllook="0" style="width: 14.4444%; height: 29.7969px;">**<span data-contrast="none">Category</span>**<span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 29.7969px;">**<span data-contrast="none">Details</span>**<span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="2" style="height: 29.7969px;"><td data-celllook="0" style="width: 14.4444%; height: 29.7969px;"><span data-contrast="none">Vendor</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 29.7969px;"><span data-contrast="none">This category provides the details about the application’s vendor (e.g., </span>**<span data-contrast="none">Tim Kosse</span>**<span data-contrast="none">)</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="3" style="height: 29.7969px;"><td data-celllook="0" style="width: 14.4444%; height: 29.7969px;"><span data-contrast="none">Software</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 29.7969px;"><span data-contrast="none">This category provides the details about the application’s name (e.g., </span>**<span data-contrast="none">FileZilla</span>**<span data-contrast="none">)</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="4" style="height: 46.5938px;"><td data-celllook="0" style="width: 14.4444%; height: 46.5938px;"><span data-contrast="none">Latest version</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 46.5938px;"><span data-contrast="none">This category provides information about the newest version of the application released by the vendor and available in the Apptimized Platform.</span><span data-ccp-props="{}"> </span>

</td></tr><tr><td style="width: 14.4444%;"><span data-contrast="none">Autopush</span>

</td><td style="width: 85.4321%;"><span data-contrast="none">This category shows if Autopush function is active.</span>

</td></tr><tr aria-rowindex="5" style="height: 402.922px;"><td data-celllook="0" style="width: 14.4444%; height: 402.922px;"><span data-contrast="none">Your version</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 402.922px;"><span data-contrast="none">This category provides information about the latest version of the application that is pinned within the recent user’s activities in the Care page.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The following colors are implemented to indicate the current state of the monitored application:</span><span data-ccp-props="{}"> </span>

<span data-contrast="none"> [![Green.png](https://docs.apptimized.com/uploads/images/gallery/2020-07/scaled-1680-/q78N5eCZAV5tgJ95-Green.png)](https://docs.apptimized.com/uploads/images/gallery/2020-07/q78N5eCZAV5tgJ95-Green.png) - The latest version is available in the user’s packaged application portfolio</span><span data-ccp-props="{}"> </span>

[![Orange.png](https://docs.apptimized.com/uploads/images/gallery/2020-08/scaled-1680-/zBebxkPOBqODS8p6-Orange.png)](https://docs.apptimized.com/uploads/images/gallery/2020-08/zBebxkPOBqODS8p6-Orange.png) - <span data-contrast="none">The newer version (in comparison to the one a user has in portfolio) has been released by the vendor</span><span data-ccp-props="{}"> </span>

[![Red.png](https://docs.apptimized.com/uploads/images/gallery/2020-07/scaled-1680-/nLgxiP04WWO3iDo5-Red.png)](https://docs.apptimized.com/uploads/images/gallery/2020-07/nLgxiP04WWO3iDo5-Red.png) - <span data-contrast="none">The version a user has in the packaged application portfolio is outdated. This means that there are two or more recent releases of the application provided by the vendor</span><span data-ccp-props="{}"> </span>

<span data-contrast="none"> </span><span data-ccp-props="{}"> </span>

<p class="callout info">**<span data-contrast="none">Note</span>**<span data-contrast="none">. The application version can be pinned in the following cases:</span>   
<span data-contrast="none">1. A user started the application package monitoring (</span>**<span data-contrast="none">Project</span>**<span data-contrast="none"> menu &gt; </span>**<span data-contrast="none">Updates </span>**<span data-contrast="none">option &gt; </span>**<span data-contrast="none">Track updates </span>**<span data-contrast="none">button &gt; Select the application &gt; </span>**<span data-contrast="none">Save</span>**<span data-contrast="none"> button)</span><span data-ccp-props="{}"> </span></p>

<p class="callout info"><span data-contrast="none">2. A user requested to process the latest version of the application (</span>**<span data-contrast="none">Actions</span>**<span data-contrast="none"> column &gt; </span>**<span data-contrast="none">Process version packages</span>**<span data-contrast="none"> section &gt; Select the Windows bitness &gt; Select PSADT or Intunewin package &gt; Download package or Push to SCCM / Intune &gt; Confirm update software &gt; </span>**<span data-contrast="none">Yes</span>**<span data-contrast="none"> button)</span>   
<span data-contrast="none">3. A user changes the version of the application package (</span>**<span data-contrast="none">Actions</span>**<span data-contrast="none"> column &gt; </span>**<span data-contrast="none">Versions</span>**<span data-contrast="none"> button &gt; Process package column &gt; Select the application’s version &gt; Download package or Push to SCCM / Intune &gt; Confirm update software &gt; </span>**<span data-contrast="none">Yes</span>**<span data-contrast="none"> button)</span>   
<span data-contrast="none">4. A user changes the version of the application manually (</span>**<span data-contrast="none">Actions </span>**<span data-contrast="none">column &gt; </span>**<span data-contrast="none">Edit</span>**<span data-contrast="none"> button &gt; </span>**<span data-contrast="none">Your version</span>**<span data-contrast="none"> field &gt; Enter the numeric value &gt; </span>**<span data-contrast="none">Save</span>**<span data-contrast="none"> button)</span><span data-ccp-props="{}"> </span></p>

</td></tr><tr aria-rowindex="6" style="height: 120.422px;"><td data-celllook="0" style="width: 14.4444%; height: 120.422px;"><span data-contrast="none">Сare/+</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 120.422px;"><span data-contrast="none">This category provides information on whether the Care or Care+ service is enabled.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The following options are available:</span><span data-ccp-props="{}"> </span>

- <span data-contrast="none">Care - indicates that Care service is enabled;</span>
- <span data-ccp-props="{}">Care+ - indicates that Care+ service is enabled;</span>
- <span data-contrast="none">- indicates that none of the services are enabled.</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="7" style="height: 137.219px;"><td data-celllook="0" style="width: 14.4444%; height: 137.219px;"><span data-contrast="none">Actions</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="0" style="width: 85.4321%; height: 137.219px;"><span data-contrast="none">This category enables a user to provide the activities under the monitored applications.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The following actions are available:</span><span data-ccp-props="{}"> </span>

- <span data-contrast="none">Process version packages for Windows 32 bit, Windows 64 bit</span><span data-ccp-props="{}"> </span>
- <span data-contrast="none">Versions</span><span data-ccp-props="{}"> </span>
- <span data-contrast="none">Edit</span><span data-ccp-props="{}"> </span>
- <span data-contrast="none">Untrack</span><span data-ccp-props="{}"> </span>

</td></tr></tbody></table>

##### New package request<span data-ccp-props="{"134245418":true,"134245529":true,"201341983":2,"335559738":188,"335559739":158,"335559740":288}"> </span>

<span data-contrast="none">The option to track an application package and add it to the monitoring list is available under the </span>**<span data-contrast="none">Track application</span>**<span data-contrast="none"> button &gt; Select the best matching application &gt; </span>**<span data-contrast="none">Save</span>**<span data-contrast="none"> button.</span><span data-ccp-props="{}"> </span>

<span data-ccp-props="{}"> [![SelectingAppsCare+.png](https://docs.apptimized.com/uploads/images/gallery/2024-09/scaled-1680-/selectingappscare.png)](https://docs.apptimized.com/uploads/images/gallery/2024-09/selectingappscare.png)</span>

<span data-contrast="none">The application appears in the list of monitored applications when successful.</span>

##### <span data-contrast="none">New application request</span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span>

<span data-contrast="none">The option to create a request to add an application to the Update monitoring list is available under the </span>**<span data-contrast="none">Missing an application?</span>**<span data-contrast="none"> button. The Apptimized Team will check the possibility to add the application to the Update monitoring list.</span><span data-ccp-props="{}"> </span>

<span data-ccp-props="{}">[![сare_7_2-2.png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/2L0wW26CD33HdpOr-%D1%81are_7_2-2.png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/2L0wW26CD33HdpOr-%D1%81are_7_2-2.png)</span>

<span data-contrast="none">Apptimized shows the modal window when successful:</span><span data-ccp-props="{}"> </span>

[![care_21-2.png](https://docs.apptimized.com/uploads/images/gallery/2023-05/scaled-1680-/l2zH1S9obNEcr06j-care_21-2.png)](https://docs.apptimized.com/uploads/images/gallery/2023-05/l2zH1S9obNEcr06j-care_21-2.png)

<span data-contrast="none">Enter the value in the </span>**<span data-contrast="none">Vendor name</span>**<span data-contrast="none"> field &gt; Enter the value in the </span>**<span data-contrast="none">Software name</span>**<span data-contrast="none"> field &gt; </span>**<span data-contrast="none">Request </span>**<span data-contrast="none">button. All required fields are marked with an asterisk </span><span style="color: #ff0000;">\*</span><span data-contrast="none">.</span>

#### <span data-contrast="none">Update the application’s version</span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":40}"> </span>

<span data-contrast="none">The option to update the application’s version is available under **Actions &gt;Versions**:</span><span data-ccp-props="{}"> </span>

<span data-ccp-props="{}">[![Versions Care+.png](https://docs.apptimized.com/uploads/images/gallery/2024-09/scaled-1680-/versions-care.png)](https://docs.apptimized.com/uploads/images/gallery/2024-09/versions-care.png)</span>

<span data-ccp-props="{}">Apptimized shows the following screen:</span>

<span data-ccp-props="{}">[![Versionsupdatecareplus.png](https://docs.apptimized.com/uploads/images/gallery/2024-09/scaled-1680-/versionsupdatecareplus.png)](https://docs.apptimized.com/uploads/images/gallery/2024-09/versionsupdatecareplus.png)</span>

#### <span data-contrast="none">Editing Monitored Application Settings</span>

<span data-contrast="none">The option to edit the application’s settings is available under **Actions &gt;Edit**:</span>

<span data-contrast="none">[![Editingappssettingscareplus.png](https://docs.apptimized.com/uploads/images/gallery/2024-09/scaled-1680-/editingappssettingscareplus.png)](https://docs.apptimized.com/uploads/images/gallery/2024-09/editingappssettingscareplus.png)</span>

<span data-contrast="none">Table 2. Editing Settings</span>

<table aria-rowcount="7" data-tablelook="1696" data-tablestyle="MsoTableGrid" id="bkmrk-option%C2%A0-description%C2%A0-5" style="height: 673.953px; width: 100%;"><tbody><tr aria-rowindex="1" style="height: 35px;"><td data-celllook="4369" style="height: 35px; width: 16.9249%;">**<span data-contrast="none">Option</span>**<span data-ccp-props="{}"> </span>

</td><td data-celllook="4369" style="height: 35px; width: 83.0751%;">**<span data-contrast="none">Description</span>**<span data-ccp-props="{}"> </span>

</td></tr><tr style="height: 29.7969px;"><td style="width: 16.9249%; height: 29.7969px;"><span data-contrast="none">Your Version</span>

</td><td style="width: 83.0751%; height: 29.7969px;"><span data-contrast="none">This category provides information about the latest version of the application.</span>

</td></tr><tr style="height: 63.3906px;"><td style="width: 16.9249%; height: 63.3906px;"><span data-contrast="none">Send Notifications by Project Role or Group membership</span>

</td><td style="width: 83.0751%; height: 63.3906px;"><span data-contrast="none">This checkbox enables sending notifications.</span>

</td></tr><tr style="height: 46.5938px;"><td style="width: 16.9249%; height: 46.5938px;"><span data-contrast="none">Send Notifications to Specific Users</span>

</td><td style="width: 83.0751%; height: 46.5938px;"><span data-contrast="none">This option allows choosing specific users by providing their emails. </span>

</td></tr><tr style="height: 46.5938px;"><td style="width: 16.9249%; height: 46.5938px;"><span data-contrast="none">Lifecycle Servicing Option</span>

</td><td style="width: 83.0751%; height: 46.5938px;"><span data-contrast="none">This option provides information on whether Care or Care+ service is enabled.</span><span data-ccp-props="{}"> </span>

</td></tr><tr style="height: 29.7969px;"><td style="width: 16.9249%; height: 29.7969px;"><span data-contrast="none">Package type</span>

</td><td style="width: 83.0751%; height: 29.7969px;"><span data-contrast="none">This option indicates which packaging technology should be implemented by Apptimized specialists.<span data-ccp-props="{}"> </span></span>

</td></tr><tr style="height: 46.5938px;"><td style="width: 16.9249%; height: 46.5938px;">Target platforms

</td><td style="width: 83.0751%; height: 46.5938px;"><span data-contrast="none">This option indicates which packaging platform should be implemented by Apptimized specialists.</span>

<span data-contrast="none">Packaging platform option is enabled by default.</span><span data-ccp-props="{}"> </span>

</td></tr><tr style="height: 46.5938px;"><td style="width: 16.9249%; height: 46.5938px;">Urgent

</td><td style="width: 83.0751%; height: 46.5938px;"><span data-contrast="none">This option gives an opportunity to speed up the packaging process. Please clarify the deadlines with your project manager.</span>

</td></tr><tr aria-rowindex="5" style="height: 156px;"><td data-celllook="4369" style="height: 156px; width: 16.9249%;"><span data-contrast="none">Bitness</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="4369" style="height: 156px; width: 83.0751%;"><span data-contrast="none">This option indicates the bitness of the created package.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">The following options available:</span><span data-ccp-props="{}"> </span>

- <span data-contrast="none">x86</span><span data-ccp-props="{}"> </span>
- <span data-contrast="none">x64</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">This option is required.</span><span data-ccp-props="{}"> </span>

<span data-contrast="none">Both options enabled by default.</span><span data-ccp-props="{}"> </span>

</td></tr><tr aria-rowindex="6" style="height: 57px;"><td data-celllook="4369" style="height: 57px; width: 16.9249%;"><span data-contrast="none">Application Manager</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td><td data-celllook="4369" style="height: 57px; width: 83.0751%;"><span data-contrast="none">This option allows setting up default user assignee for managing application (downloading, editing, deploying, untracking).</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td></tr><tr style="height: 29.7969px;"><td style="width: 16.9249%; height: 29.7969px;"><span data-contrast="none">Comment</span>

</td><td style="width: 83.0751%; height: 29.7969px;"><span data-contrast="none">This field gives an opportunity to provide description to auto generated issues and suggestions.</span>

</td></tr><tr aria-rowindex="7" style="height: 57px;"><td data-celllook="4369" style="height: 57px; width: 16.9249%;"><span data-contrast="none">Discovery Document</span><span data-ccp-props="{}"> </span>

</td><td data-celllook="4369" style="height: 57px; width: 83.0751%;"><span data-contrast="none">This option allows uploading the discovery document of the application provided by the Apptimized team.</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span>

</td></tr><tr style="height: 29.7969px;"><td style="width: 16.9249%; height: 29.7969px;"><span data-contrast="none">Trigger </span>

</td><td style="width: 83.0751%; height: 29.7969px;"><span data-contrast="none">This option allows defining events to control the frequency of update package delivery. </span>

<span data-contrast="none">The following triggers available:</span>

- <span data-contrast="none">Version-based</span>
- <span data-contrast="none">Time-based</span>
- <span data-contrast="none">Security release-based</span>

</td></tr></tbody></table>